Frequently Asked Questions

Find answers to common questions about WeMatchForYou

What is WeMatchForYou?

WeMatchForYou is a trusted online matrimony platform that helps individuals find their perfect life partner. We connect millions of singles worldwide and have successfully helped thousands of couples find their soulmates.

How does WeMatchForYou work?

Simply create a profile with your details, upload your photo, and start searching for matches based on your preferences. You can send interests to profiles you like, and when mutual interest happens, you can start chatting and share contact information.

Is WeMatchForYou free to use?

Yes, basic membership is free! Free members can create profiles, search for matches, and send up to 20 interests lifetime. Premium membership unlocks unlimited interests, contact information viewing, and other premium features.

How do I create an account?

Click on the "Register" button on the homepage, fill in your basic information like name, email, gender, date of birth, and create a password. After registration, you can complete your profile with more details.

How do I upload my profile photo?

After logging in, go to "Edit Profile" page, scroll to the photo section, click "Upload Photo" button, choose your photo from your device, and click upload. Your photo will be visible to other members.

How do I edit my profile information?

Log in to your account, click on "Edit Profile" in the navigation menu. You can update your personal information, education, occupation, family details, and more. Don't forget to save your changes.

What should I do if I forgot my password?

Click on "Forgot Password" on the login page, enter your registered email address. You will receive a password reset link in your email. Click the link and set a new password.

What are the benefits of Premium membership?

Premium members enjoy unlimited interest sending, view contact information of other members, see who viewed their profile, priority customer support, and featured profile placement.

What are the membership plans?

We offer Monthly (BDT 99 / $2), Quarterly (BDT 200 / $5), and Half-Yearly (BDT 350 / $8) plans. Choose the plan that suits you best!

What payment methods do you accept?

For Bangladesh: bKash, Nagad, Rocket. For International: BEP20 (USDT), TRC20 (USDT), VISA Card, and AMEX Card.

Can I cancel my Premium subscription?

Yes, you can cancel anytime. Your premium benefits will continue until the end of your paid period. Contact our support team for cancellation assistance.

Is my personal information secure?

Yes! We take your privacy very seriously. Your personal information is encrypted and protected. Contact information is only visible to premium members or mutual accepted matches.

How do I report a fake profile?

If you suspect a profile is fake, please contact our support team immediately with the profile details. We will investigate and take appropriate action.

Can I block another user?

Yes, you can block any user from their profile page. Blocked users cannot send you interests or messages.

I'm not receiving email notifications. What should I do?

Please check your spam/junk folder. Add our email address to your contacts. Also, ensure your email address is correctly entered in your profile settings.

The website is loading slowly. What can I do?

Try clearing your browser cache, check your internet connection, or try using a different browser. If the problem persists, contact our support team.

Is WeMatchForYou available as a mobile app?

Currently, we offer a mobile-responsive website that works perfectly on all devices. We are working on native mobile apps for iOS and Android.

Still have questions?

Our support team is here to help you 24/7

Contact Us